Tuft and Needle Mattress Review Complaint

Tuft & Needle is one of the most famous names in the mattress industry. Drawing from authentic user reviews provided by the BMR team, we’re going to cover everything you need to know about the Tuft & Needle Mattress. Our review will shed light on Tuft & Needle performance, pricing, design features, and lots more. Check out our list of pros and cons below and continue reading for a more detailed synopsis of everything this mattress has to offer.
  • Scientifically designed for quality
  • Relieves pressure
  • Provides optimal comfort
  • Breathable fabric
  • May be too firm for some sleepers

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What’s in a Tuft & Needle Mattress?

The Tuft and Needle Mattress is ten inches thick and built with polyurethane foam. This is dramatically different from the latex and memory foams commonly found in other mattresses. Its top three inches are Tuft & Needle’s own “triple-layer blended foam,” designed to provide pressure relief. The layer beneath is a durable foam seven inches thick, included to provide sleeper support. The surface is a combination of polyester and rayon materials.

Tuft & Needle Features in Depth

A Different Kind of Mattress

As we mentioned, the Tuft & Needles Mattress doesn’t contain any of the latex, memory foam, or springs that often comprise other mattresses. These materials can lead to a few pitfalls that Tuft & Needle Mattresses avoid. Latex, for example, can cause painful pressure points when laid on. This is because it applies equal pressure back toward the sleeper’s body. Memory foam lacks bounce, and springs can struggle to provide back support. The Tuft & Needle Mattress’ polyurethane foam is different — it is a blend of its own. Tuft and Needle Mattress

Foam Design and Improved Comfort

Tuft & Needle mattresses were created to satisfy customer need. Based mainly on customer feedback, they engineered a brand new type of foam. The result is a mattress with exceptional support and comfort. Tuft & Needle refers to this innovative design as Adaptive Foam. Adaptive Foam is suitable for virtually all sleepers. It accommodates sleepers at most weights and sizes, and when you apply pressure to the mattress, it reacts accordingly, delivering appropriate support. Adaptive Foam is one of the most noteworthy aspects of this unique mattress. Tuft and Needle Mattress

Breathable Fabric

Adaptive Foam automatically draws heat from the sleeper’s body and disperses it outward. The Tuft & Needle Mattress does this through a process called “heat wicking.” This is the absorption of body heat into fabric, followed by natural evaporation. When heat accumulates in the mattress, interior graphite and gel materials combine to draw excess heat from the body. This breathable fabric allows sleepers to enjoy a cool night’s rest, uninterrupted by sweating and overheating. The foam cells in a Tuft & Needle Mattress allow air to pass smoothly, increasing heat transfer speed. Tuft and Needle Mattress

Tuft & Needle Quality

Sleepers want the maximum value for their money, and mattresses can be a sizable investment. A mattress is more than a place to sleep — it’s a long-term choice in comfort, health, and quality rest. It is always better to invest in a high-quality product than to purchase a cheaper alternative that fails to meet your individual needs. The Tuft and Needle Mattress is founded on customer feedback and sleeper health. This company has demonstrated outstanding public relations, emphasizing user-centered design in their business model. Tuft & Needle is a company that takes product development seriously, and this mattress has been optimized through their rigorous testing process. Tuft and Needle Mattress


Tuft and Needle further emphasizes its customer-centered approach with an impressively low price point. Normally, a low-priced mattress is a red flag. A low price can indicate low quality, but the Tuft & Needle Mattress is an exception to this rule. Mattresses are notoriously overpriced, so it’s a refreshing change to see the quality of this caliber offered at a fair price. It has continuously received excellent ratings from Amazon, making it a solid choice for both low and high-budget customers. Tuft and Needle Mattress


The Tuft and Needle Mattress has famously satisfied users of all weights, sleeping styles, and comfort preferences. However, it is particularly well suited to sleepers in search of a mattress on the firm side. If you are in need of an extremely soft mattress, the Tuft & Needle Mattress may not be ideal. Most sleepers don’t require an extremely soft mattress, nor an extremely firm one. That is why this mattress is a simple, straightforward choice for so many customers. Chances are, unless you know that your mattress needs to somewhere at the far end of a firmness scale, the Tuft & Needle Mattress will meet your sleeping needs.

Sizes and Technical Specs

The Tuft & Needle Mattress is available in a number of sizes & dimensions:
  • Twin
    • 54 lbs
    • 39″x75″x10″
  • Twin XL
    • 39″x80″x10″
    • 56 lbs
  • Full
    • 54″x75″x10″
    • 68 lbs
  • Queen
    • 60″x80″x10″
    • 78 lbs
  • King
    • 76″x80″x10″
    • 93 lbs
  • California King
    • 72″x84″x10″
    • 93 lbs

Shipping and Warranty

Staying true to their customer-centered approach, Tuft & Needle makes ordering easy. Returns are even allowed within a generous 100-day limit. Mattresses are a serious long-term investment, so lengthy trials are an important part of any mattress hunt. After ordering, Tuft & Needle will ship your new mattress directly to your provided address. The mattress comes with a 10-year warranty, meaning that defects discovered during that time frame will warrant a free replacement.


  • Excellent back support
  • Adjusts to the sleeper’s body
  • Relieves pressure, avoiding painful pressure points
  • Made from Tuft & Needle’s own Adaptive Foam for comfort and breathability — no coils, latex, or memory foam
  • Has just enough bounce for comfort, avoids excessive bounciness
  • Sleepers who overheat or sweat at night can benefit from Adaptive Foam’s cooling properties
  • Very affordable compared to its competitors
  • Built on a foundation of customer feedback


  • Purchases must be made online
  • Some may find it a bit too firm
  • Side sleepers may prefer a softer mattress for better contour

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Tuft and Needle Mattress Review Video

Take a look at the video review below for a quick and easy rundown of the Tuft & Needle Mattress:

Frequently Asked Questions

Question: Are the mattress materials safe? Answer: Yes. The Tuft & Needle Mattress is built with two layers of high-density polyurethane foam. This is a synthetic, petroleum-based foam variant. CertiPUR-US has tested the material and finds it officially free of harmful carcinogens, formaldehyde, phthalates, and heavy metals. Question: Will it work for stomach sleepers? Answer: Yes. Unless the sleeper needs a mattress of unusual softness, the Tuft & Needle Mattress will probably accommodate them. It is designed for versatility.


The Tuft & Needle Mattress is comfortable, somewhat firm, and reasonably priced. Its unusual composition makes it stand out from the competition, avoiding some common problems that can accompany other mattresses. It may function quite well as a guest bed due to its relatively low cost and the ability to accommodate a wide range of sleepers. Some side sleepers may prefer a softer mattress, but its 100-day trial period is a reliable way to be sure. It can only be purchased online, but it is clear that Tuft & Needle puts customers first. You may be interested in: Tuft and Needle vs Casper Mattress Tuft and Needle vs Ghostbed Comparison: Which Mattress Should You Choose? Adjustable Mattresses
10 Total Score
Tuft and Needle Mattress Overall Ratings

Comfort Level
Back Support
Customer Satisfaction
User Rating: 5 (2 %s votes)

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